1. Where is my order?
Your order goes through the following steps once it has been placed. You will receive 3 emails: Order Confirmation, Shipment Confirmation and Delivery Status Notification.
1. Order Confirmation
2. Shipment Confirmation
3. Order Delivered
2. How long does it take to receive my order, and how much will it cost to ship?
A. Processing time
All orders are processed within 5 – 7 business days.It takes 1 – 2 days to ship your order to our warehouse, put your name and address on it and ship out.
B. Shipping time
You will receive your order from 7 – 12 business days (depends on the destination) from the date that it is shipped out, not the date when the order is placed.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
C. Shipping cost
• Free Shipping on all orders